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Service notices

Maintenance windows, product changes and anything that affects a running service. Also delivered by email to account contacts.

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Nothing to report. Maintenance windows and service changes are posted here in advance, and emailed to your account contacts.
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Hi — what can we help with? If it is affecting a live service, say so and we will jump on it first.

Outside chat hours this becomes a ticket and is answered by the on-call engineer. You can also open a ticket directly.